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View your full order history here.
In order to return an item you have purchased through RegimenPro® you will need to follow our Return/Refund Policy found here
Once an order is placed, you must contact customer service to request to cancel, return, or change an item. Contact a representative of RegimenPro® Customer Service at customerservice@regimenpro.com or 855-576-1800.
To ensure their quality, our products are shipped directly from the manufacturer, and may arrive separately.
Because our products are handmade, we need about 3-4 days to pack and ship your full order. Orders placed after our afternoon cutoff will ship the next business day.
You can edit the frequency, delivery date, as well as cancel your subscription under the Manage Subscriptions tab in your account. Once an order is placed, you must contact customer service to request to cancel, return, or change an item. Contact a representative of RegimenPro® Customer Service at customerservice@regimenpro.com or 855-576-1800.
You can view your recent orders as well as your recent subscription orders on the Account Dashboard. To view your full order history visit the Orders & Tracking tab in your account.
You can update your billing and shipping information under the Account Settings tab in your account.
To join the RegimenPro® Network, you must be enrolled by one of our participating SkinCare Professionals. The products on RegimenPro® are physician dispensed because of their potency and efficacy. By enrolling with a physician you are ensuring that these are the best products for your skin.
By clicking on Your Regimen under the For You menu, you can view products in your regimen as well as previously recommended products.